IMPROVing Customer Experiences

Tuesday, October 18, 2016
2:00-4:00 p.m.

2:00 p.m. – Registration & Networking
2:15 p.m. – Program

Overture Center for the Arts
Wisconsin Studio
201 State Street

FREE for GMCVB partners and their staff!

Customer interactions are rarely scripted, and having the ability to deliver a clear and confident message will leave your guests with a memorable experience. Join us for a free GMCVB event led by Atlas Improv Company where attendees will participate in exercises that teach active listening, spontaneity, confidence and supporting communication. The improv techniques learned in this event will help attendees feel natural in their customer interactions and will show participants how to hear what their guests need in order to offer personalized services.


Atlas Logo - IMPROVing Customer Experiences

Atlas Improv Company
Atlas was founded in 2004 by Mary Parmentier and Bryan Judkins and has been voted “Best Comedy Group in Madison.” Atlas features two shows every Friday and Saturday night, performing long-form sketch comedy for all ages.

Industry education event series sponsored by:

Food Fight Restaurant Group Logo

Questions? Contact Jill Schmitz at or 608.441.3947.