Partner Event :: Online Reviews

Navigating Online Reviews

"The customer is always right." Have you heard that one before? In today's digital world, it's not so much about right or wrong, but about the consumer's voice speaking louder than your brand. If you're not paying attention to what people are saying about your company online, then you're already behind.

Join us for a keynote with Spencer Ploessl to explore the ins and outs of the vast world of online reviews. Discover everything from the importance of your digital presence to developing a plan for your online reputation management.

We'll pick apart the best (and worst) ways to respond to your digital audience, shed light on platforms like Trip Advisor, Yelp, Google and Facebook, and discuss where you should focus your time and energy.

Consumers read online reviews, there's no getting around it. Join us as we Navigate Online Reviews.

PICTURES FROM THE EVENT

Navigating Online Reviews :: August 13, 2019

Attendees seated at tables listen to keynote speaker, Spencer Ploessl
© Tadsen Photography

Navigating Online Reviews :: August 13, 2019

The Partnership team waits for attendees to arrive
© Tadsen Photography

Navigating Online Reviews :: August 13, 2019

Event attendees treat themselves to a breakfast buffet
© Tadsen Photography

Navigating Online Reviews :: August 13, 2019

A table of attendees network over breakfast
© Tadsen Photography

Navigating Online Reviews :: August 13, 2019

Guest speaker, Spencer Ploessl
© Tadsen Photography

Navigating Online Reviews :: August 13, 2019

An attendee watches and listens to the presentation
© Tadsen Photography

Navigating Online Reviews :: August 13, 2019

Attendees networking over breakfast
© Tadsen Photography

Navigating Online Reviews :: August 13, 2019

Guest speaker, Spencer Ploessl presents
© Tadsen Photography

Navigating Online Reviews :: August 13, 2019

A man in attendance asks a question during a presentation on Navigating Online Reviews
© Tadsen Photography

Navigating Online Reviews :: August 13, 2019

Wide shot of attendees listening to a presentation on Navigating Online Reviews
© Tadsen Photography

Navigating Online Reviews :: August 13, 2019

Two men having a conversation as they await the presentation
© Tadsen Photography

Navigating Online Reviews :: August 13, 2019

A woman in attendance asks a question during the presentation
© Tadsen Photography

Navigating Online Reviews :: August 13, 2019

A table of attendees share a laugh while learning to navigate online reviews
© Tadsen Photography

Navigating Online Reviews :: August 13, 2019

An attendee asks a question during the presentation
© Tadsen Photography

Navigating Online Reviews :: August 13, 2019

Three women network at the Navigating Online Reviews partner event
© Tadsen Photography

Navigating Online Reviews :: August 13, 2019

The outdoor entrance to Yahara Bay Distillers
© Tadsen Photography

SPEAKER

 
Spencer Ploessl Headshot
 

Spencer Ploessl
Brand Manager, Erbert & Gerbert's Sandwich Shops

Spencer Ploessl is a Brand Manager for Erbert & Gerbert’s Sandwich Shops, based out of Minneapolis. He also moonlights as a Marketing & Creative Consultant for small and midsized businesses that have a growth-driven mindset.

With over 15 years of creative design and marketing expertise, Spencer has a clarity and passion for great design, a commitment to creating quality work, and the strength to build a network of like-minded individuals who want to change the world.

Spencer is all about connecting companies with their customers by answering questions, solving problems, and delivering value to reach goals and grow business.

If he’s not smiling behind his MacBook, he’s got a paddle in his hands traversing the wild waters of Northern Minnesota & Wisconsin in search of the unexplored.

Questions? Please contact us at 608-441-3947 or events@visitmadison.com.